Table 2.

Patient Satisfaction with LAI Service at community-based pharmacy versus service provided elsewhere (n = 7)

Patient satisfaction survey statements	Average Likert Scale responses
1 = Strongly disagree 2 = Disagree 3 = Agree 4 = Strongly agree
The pharmacist communicated the process of medication administration as clearly as the person who provided this service elsewhere.	3.7 ± 0.49
The pharmacist was as knowledgeable or more about the service provided than the person who provided this service elsewhere.	3.7 ± 0.49
The pharmacist listened carefully to what I have to say as the person who provided this service elsewhere.	3.7 ± 0.49
This service was more convenient than a similar service received elsewhere.	3.7 ± 0.49

Abbreviation used: LAI, long-acting injectable.