Consumer (Patient) Instrument

Adoption

Have you used the skills you learned in THE PROGRAM? Would you refer others with similar problems to THE PROGRAM? Would you return to THE PROGRAM services if you felt like you needed them in the future?

Acceptability

Overall, did you like THE PROGRAM? Do you feel that the skills you learned in THE PROGRAM are useful? Did you feel that you understood the way things were explained to you during THE PROGRAM?

Appropriateness

Does THE PROGRAM fit with your personal values? Do you think THE PROGRAM helped with you your problems? Do you believe the skills taught in THE PROGRAM would be relevant to other people like yourself?

Feasibility

Were the THE PROGRAM sessions scheduled with enough flexibility to meet your needs? Did you have the emotional support that you needed from your family and friends to attend THE PROGRAM?

Penetration

Are people in the community aware that THE PROGRAM services are available? Would most people in the community who need mental health services seek THE PROGRAM services?

Provider Instrument

Adoption

Have you discussed with others (e.g. family, friends, coworkers, or any other people) what THE PROGRAM is in general terms? Have you discussed with others (e.g. family, friends, coworkers, or any other people) THE PROGRAM’s impact on clients? Will providing THE PROGRAM be a high priority for you in the future?

Acceptability

Do you like providing THE PROGRAM? Do you feel good about THE PROGRAM as a treatment for client’s mental health problems? Do you feel that the skills you have learned by providing this service will be useful in helping clients?

Appropriateness

How well does THE PROGRAM fit with the cultural values of your clients? Is THE PROGRAM effective for your clients’ mental health problems? Is providing THE PROGRAM something you feel you should be doing as part of your job?

Feasibility

Are you sufficiently skilled at providing THE PROGRAM to your clients? Do you have enough time to regularly provide THE PROGRAM to those who need it? Do you have sufficient access to continued clinical support and training?

Penetration

Are people in the community aware that THE PROGRAM is available? Would most people in your community who need them, seek THE PROGRAM?

Organizational Climate

Is your morale at work high? Do you think THE PROGRAM fits with the goals of your organization? Do you think providing THE PROGRAM is useful for your organization?

Organizational Leadership

Do the leaders at your organization have clear quality standards for implementation of THE PROGRAM? Do the leaders at your organization remove obstacles to implementation of THE PROGRAM? Do the leaders at your organization support provider efforts to use THE PROGRAM?

Organizational Staff Instrument

Adoption

Have you discussed with others (e.g. family, friends, coworkers, or any other people) what THE PROGRAM is in general terms? Have you discussed with other staff what you need to do to continue to use THE PROGRAM in the future? Would you support the use of THE PROGRAM in the future?

Acceptability

Do you feel that your organization has benefited from providing THE PROGRAM? Do you feel that providing THE PROGRAM has helped create opportunities for your organization? Do you like that your organization provides THE PROGRAM?

Appropriateness

Does THE PROGRAM fit with the cultural values of the people with whom your organization works? Is THE PROGRAM useful for the mental health problems of people who need this type of service? Does THE PROGRAM fit with your organization’s goals? Is providing THE PROGRAM a priority for leaders at your organization?

Feasibility

Is total counselor time available for implementing THE PROGRAM sufficient at your organization? Is total administrative support time for implementing THE PROGRAM sufficient at your organization?

Penetration

Are people in the community aware that THE PROGRAM services are available? Are clients who seek help able to begin THE PROGRAM with little wait time? Would most people in the community seek THE PROGRAM services if needed?

Organizational Climate

Do you feel you are well informed on things you should know about within your organization? Does your organization keep you well informed on what you need to know to do your work? Do staff at your organization have a high amount of morale?

Organizational Leadership

Do the leaders at your organization have clear quality standards for implementation of THE PROGRAM? Have the leaders at your organization removed obstacles to implementation of THE PROGRAM?

¹Each scale is scored on a 4-point ordinal scale ranging from 0 “not at all” to 3 “a lot”, with an additional category for “don’t know/not applicable”. Every participant is trained on (providers, organizational staff) or informed about (patients) the novel model of care for depression and unhealthy alcohol use under evaluation in this study (defined as “the program” in these measures) before they are asked to complete these measures. And after a given site launches the model of care, the providers, organizational staff and patients have direct experience with this model of care defined as “the program” in this measure.