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. 2021 Nov 30;72(715):e148–e160. doi: 10.3399/BJGP.2021.0357

Table 2.

GPs’ work activities recorded in time–motion data over 238 hours of practice in 61 clinical sessions

Task category Tasks, n Proportion of all tasks (95% CI) Category-specific task timea Proportion of total observed time (95% CI) Tasks in category disrupted by operational failures, n Proportion of operational failures that disrupted a task in this category (95% CI)
Direct care 6214 80.9 (80.0 to 81.8) 172:24:14 72.4 (70.2 to 74.6) 259 68.0 (63.3 to 72.7)
Clinical paperwork 767 10.0 (9.3 to 10.7) 30:32:52 12.8 (11.4 to 14.2) 57 15.0 (11.4 to 18.6)
Interactions 280 3.6 (3.2 to 4.1) 28:19:37 11.9 (9.7 to 14.1) 40 10.5 (7.4 to 13.6)
Internet use 103 1.3 (1.1 to 1.6) 2:18:08 1.0 (0.7 to 1.2) 9 2.4 (0.9 to 3.9)
Operational failures 381 5.0 (4.5 to 5.4) 9:12:18 3.9 (3.2 to 4.5) 16 4.2 (2.2 to 6.2)
Home visits 4 0.1 (0.0 to 0.1) 2:48:33 1.2 (−0.2 to 2.5) 0 0
Total 7749b 100.9b 245:35:42c 103.2c 381 100.1
a

Recorded in hours, minutes, seconds.

b

Total number exceeds total tasks observed (n = 7679) as some tasks included components of >2 main categories.

c

Total time exceeds total observation time (238 hours) because of multitasking involving >2 main categories.