Table 3.
Overview of barriers and enablers elicited from n=26 interviews.
| Barriers and enablers | Sustained users (n=12), n (%) | Short-term users (n=14), n (%) | ||
| Microlevel barriers |
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Workplace safety regulations requiring clean wrists | 1 (8) | 3 (21) | |
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Removal of hard objects for contact sport | 2 (17) | 1 (7) | |
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Device failure, short battery life, frequent charging | 2 (17) | 3 (21) | |
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|
Problems performing pairing of tracker with smartphone and problems synchronizing data through cellular network | 3 (25) | 7 (50) | |
|
|
Switch to a new tracker or wearable device | 8 (67) | 9 (64) | |
| Microlevel enablers |
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Use of tracker as a watch | 1 (8) | 5 (36) | |
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Visualization of cumulative step counts | 5 (42) | 6 (43) | |
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Convenient means of monitoring heart rate and exercise intensity | 4 (33) | 2 (14) | |
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|
Tracker-based coaching prompts | 4 (33) | 3 (21) | |
| Macrolevel barriers |
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Passive attitude toward step count tracking | 8 (67) | 3 (21) | |
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Sense of fairness or discomfort tracking incidental physical activity | 1 (8) | 1 (7) | |
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Psychological pressure to make steps count, be active, or attain goals | 1 (8) | 1 (7) | |
|
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Disinterest in the types of rewards | 4 (33) | 5 (36) | |
| Macrolevel enablers |
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Redeemed at least one reward | 10 (83) | 4 (29) | |
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Desire to maximize daily health points by adopting NSCa targets | 5 (42) | 0 (0) | |
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Personalized goal setting beyond system targets | 5 (42) | 0 (0) | |
aNSC: national steps challenge.