Table 11.

Estimates for the moderating effect of education and usability in the prediction of user satisfaction.

Variable	Estimate	Standard error	Z	P value
Usability	0.36	0.070	5.23	<.001
Education	0.004	0.008	0.522	.60
H2: Usability × Education	3.63 × 10–4	0.017	0.022	.98