Table A1.
Component | ||||
---|---|---|---|---|
How often do you … | 1 | 2 | 3 | 4 |
Help direct colleagues via email, chat, videoconferencing or social media when they have a work-related problem? | 0.82 | |||
Make suggestions to direct colleagues via email, chat, videoconferencing or social media to make the performance of their job easier? | 0.93 | |||
Support your direct colleagues via email, chat, videoconferencing or social media when they feel uncomfortable or have a bad day? | 0.54 | |||
Respond positively to messages of direct colleagues on social media (for example, by “liking” them)? * | 0.76 | |||
Speak positively about your organization via email, chat, videoconferencing or social media? | 0.71 | |||
Make suggestions for improvements within your organization via email, chat, videoconferencing or social media?* | 0.42 | 0.32 | ||
Defend your organization via email, chat, videoconferencing or social media? | 0.51 | |||
Respond positively to messages of your organization on social media (for example, by “liking” them) | 0.76 | |||
Deliberately not forward an email to someone at work, although you know this is important for him or her? | 0.46 | |||
On purpose omit information in an email to someone at work, although you know this information is important to him or her? | 0.69 | |||
Deliberately wait a long time when responding to an email that is directed to you personally from someone at work? | 0.78 | |||
Completely ignore an email that is directed to you personally from someone at work? | 0.74 | |||
Send an impolite email to someone at work? | 0.69 | |||
Make fun of a colleague in an email? | 0.85 | |||
Send an angry email to someone at work? | 0.71 | |||
Use CAPS in an email to someone at work to “shout’” | 0.67 | |||
Eigenvalue | 4.20 | 3.15 | 1.44 | 1.37 |
Cumulative % of variance explained | 26.24 | 45.92 | 54.90 | 63.47 |
Note: Only factor loadings > 0.20 are depicted; cross-loadings in italics; * item deleted from scale.