Table 2.
Profile on the process of primary care among the study participants
| Variables | |
|---|---|
| Categorical | N (%) |
| Usual source of care | |
| CHC (primary care) | 1514 (70.1%) |
| Hospital (outpatient specialist care) | 646 (29.9%) |
| Usual channels to interactive consultationsa | |
| Personal visits to CHCs | 1386 (64.2%) |
| Distance communications | 1042 (48.2%) |
| Patients' perceived roles of family doctor team in service deliverya | |
| Expanded coverage of prevention and treatment | 1350 (62.5%) |
| Reduced expenditure on medical care | 1160 (53.7%) |
| Improved access to healthcare | 1470 (68.1%) |
| Continuous | Mean (SE) |
| Duration of CHC visits (months) | 11.8 (1.5) |
| Frequency of follow‐up, times per year | 3.6 (0.3) |
| Patients' experiences (PCAT; range of values) | |
| First contact: utilization (3–12) | 9.91 (0.08) |
| First contact: accessibility (4–16) | 9.97 (0.26) |
| Continuity of care (4–16) | 11.57 (0.15) |
| Coordination of services (4–16) | 11.51 (0.11) |
| Coordination: information system (3–12) | 9.76 (0.18) |
| Comprehensiveness: services available (4–16) | 12.48 (0.14) |
| Comprehensiveness: services provided (5–20) | 16.62 (0.09) |
| Family centredness (3–12) | 9.48 (0.08) |
| Community orientation (3–12) | 8.76 (0.14) |
| PCAT total score (33–132) | 100.70 (0.92) |
| Treatment burden (TBQ; range of values) | |
| TBQ total score (0–150) | 43.90 (0.86) |
Abbreviations: CHC, community health centre; PCAT, Primary Care Assessment Tool; SE, standard error; TBQ, Treatment Burden Questionnaire.
a
Sum‐up exceeds 100% as participants may choose more than one option.