Table 5.
Adjusted multivariate analysis for patient satisfaction with clinical consultations.
| Variables | Felt comfortable consulting the physician using telemedicine services | Telemedicine is a culturally appropriate way to receive health care services | Support the transition to telemedicine services during and after the pandemic | Satisfied with the quality of telemedicine services | ||||||||||||||||
|
|
ORa (95% CI) | P value | OR (95% CI) | P value | OR (95% CI) | P value | OR (95% CI) | P value | ||||||||||||
| Health care system (hospital vs clinic) |
1.44 (0.96-2.16) |
.08 | 1.06 (0.72-1.57) |
.76 | 1.11 (0.75-1.65) |
.61 | 1.32 (0.88-1.98) |
.18 | ||||||||||||
| Modality (video call vs audio call) |
2.25 (0.96-5.26) |
.06 | 1.58 (0.75-3.32) |
.23 | 2.88 (1.18-7.07) |
.02 | 2.57 (1.04-6.33) |
.04 | ||||||||||||
| Sex (female vs male) |
1.06 (0.70-1.60) |
.79 | 1.11 (0.74-1.65) |
.61 | 1.02 (0.68-1.53) |
.93 | 1.06 (0.70-1.61) |
.78 | ||||||||||||
| Age range (years) | ||||||||||||||||||||
|
|
≤39 vs ≥60 | 1.57 (0.80-3.11) |
.19 | 1.11 (0.58-2.13) |
.74 | 1.63 (0.84-3.16) |
.15 | 1.46 (0.75-2.85) |
.27 | |||||||||||
|
|
40-59 vs ≥60 | 1.72 (0.88-3.36) |
.11 | 1.20 (0.63-2.26) |
.58 | 1.80 (0.94-3.46) |
.08 | 2.12 (1.09-4.14) |
.03 | |||||||||||
| Education level | ||||||||||||||||||||
|
|
College degree vs high school diploma | 0.76 (0.48-1.20) |
.24 | 0.71 (0.47-1.09) |
.12 | 0.76 (0.49-1.19) |
.23 | 0.67 (0.43-1.06) |
.09 | |||||||||||
|
|
PhD degree vs high school diploma | 0.89 (0.47-1.66) |
.71 | 1.01 (0.54-1.88) |
.98 | 0.96 (0.51-1.78) |
.89 | 0.96 (0.50-1.83) |
.90 | |||||||||||
| Marital status | ||||||||||||||||||||
|
|
Married vs single | 0.90 (0.53-1.54) |
.70 | 0.89 (0.53-1.50) |
.66 | 1.03 (0.61-1.74) |
.90 | 0.88 (0.51-1.52) |
.65 | |||||||||||
|
|
Others vs single | 1.32 (0.51-3.41) |
.56 | 0.59 (0.26-1.30) |
.19 | 1.25 (0.53-2.96) |
.62 | 0.91 (0.37-2.25) |
.84 | |||||||||||
| Past experience with telemedicine (used vs never used) |
1.01 (0.68-1.50) |
.96 | 1.04 (0.72-1.52) |
.83 | 1.08 (0.73-1.59) |
.72 | 1.05 (0.70-1.56) |
.83 | ||||||||||||
| Employment status (employed vs unemployed) |
0.73 (0.45-1.18) |
.20 | 0.92 (0.58-1.44) |
.70 | 0.77 (0.48-1.24) |
.29 | 0.57 (0.35-0.94) |
.03 | ||||||||||||
| Distance to health center (>30 min vs <30 min) |
0.79 (0.50-1.24) |
.31 | 0.90 (0.58-1.40) |
.63 | 1.06 (0.66-1.71) |
.80 | 0.81 (0.51-1.30) |
.38 | ||||||||||||
aOR: odds ratio.