TABLE 4.
Satisfaction with Connecting Provider to Home program and team among patient participants (n = 168)
| Patient Satisfaction Survey Question | % |
|---|---|
| Explains things in a way that was easy to understand | |
| Always | 94 |
| Usually | 6 |
| Sometimes/never | 0 |
| Listen carefully | |
| Always | 94 |
| Usually | 6 |
| Sometimes/never | 0 |
| Show respect | |
| Always | 94 |
| Usually | 6 |
| Sometimes/never | 0 |
| Provided advice helpful in managing your health condition | |
| Always | 97 |
| Usually | 3 |
| Sometimes/never | 0 |
| Satisfied with the amount of time spent with you | |
| Always | 97 |
| Usually | 2 |
| Sometimes/never | 1 |
| Questions answered by the team | |
| Yes | 99 |
| No | 1 |
| Coordination of care with doctor’s office | |
| Yes | 91 |
| No | 9 |
| Prepared you for doctors’ appointments | |
| Always | 84 |
| Usually | 17 |
| Sometimes/never | 0 |
| Actively involved you in decision-making | |
| Always | 88 |
| Usually | 12 |
| Sometimes/never | 0 |
| Health status | |
| Excellent | 16 |
| Very good | 3 |
| Good | 49 |
| Fair | 32 |
| Poor | 0 |
| Recommend program | |
| Strongly agree | 88 |
| Agree | 14 |
| Disagree/strongly disagree | 0 |
| Improved my health | |
| Strongly agree | 75 |
| Agree | 25 |
| Disagree/strongly disagree | 0 |
| Global rating of program (1–5 scale), mean | 4.8 (range 3–5) |