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. 2022 Feb 8;9(1):e29973. doi: 10.2196/29973

Table 1.

Examples of how insights gained during focus groups and think aloud workshops informed the development of the final MDIQa-augmented MDMWb site.

Insight from focus groups/think aloud workshops Resulting change in live MDIQ-augmented site
User being shown their risk of developing diabetes-related complications could cause anxiety. Addition of text box to the risk prediction tool:
graphic file with name humanfactors_v9i1e29973_fig4.jpg
Plain language needed, explain terms used

graphic file with name humanfactors_v9i1e29973_fig5.jpg



Information icon text, when clicked:
graphic file with name humanfactors_v9i1e29973_fig6.jpg
Clearer instructions needed For example, addition of text directly above the sliders on the risk prediction tool:
graphic file with name humanfactors_v9i1e29973_fig7.jpg

aMDIQ: MyDiabetesIQ.

bMDMW: MyDiabetes My Way.