Table 3.

Data integration of results concerning learning outcomes

Quantitative results	Qualitative findings	Data integration
Learning outcomes Knowledge 73% satisfied 17% neither satisfied nor dissatisfied 10% dissatisfied Competencies 57 % satisfied 29 % neither satisfied nor dissatisfied 14 % dissatisfied Communication skills 66 % satisfied 25 % neither satisfied nor dissatisfied 9 % dissatisfied	‘… I feel that I have a good contact with my patients – it gives me more comfort.’ ‘… I can certainly improve.’	Satisfaction with learning outcomes is due to awareness of patient involvement in the clinical encounter as well as to the experience of a better interaction with the patients. SDM is a concept which is complex and to which ambassadors find it hard to relate. The ambassadors struggle with assessing their learning outcomes due to the lack of a basis for comparison. However, they feel that they can always improve their skills.