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. 2022 Feb 24;17(2):e0264436. doi: 10.1371/journal.pone.0264436

Table 3. Adjusted multivariate models for satisfaction with the telemedicine system.

Variables Ease of booking telemedicine appointment The doctor can hear me clearly during the consultation I can hear the doctor clearly during the consultation The care provided through telemedicine is as good as the in-person consultation Prefer to use telemedicine over the in-person consultation
OR (95% CI) P value OR (95% CI) P value OR (95% CI) P value OR (95% CI) P value OR (95% CI) P value
mHealth users user
(vs. non-user)
2.61 (1.63–4.18) <0.001 1.34 (0.81–2.23) 0.259 1.25 (0.74–2.11) 0.407 1.81 (1.26–2.61) 0.001 1.74 (1.12–2.72) 0.015
Sex
female
(vs. male)
1.15 (0.75–1.75) 0.520 1.32 (0.80–2.17) 0.274 1.19 (0.71–1.99) 0.504 1.15 (0.80–1.65) 0.445 1.14 (0.75–1.74) 0.538
Age Range, Y
<39 vs. 60+ 0.80 (0.40–1.60) 0.526 0.93 (0.42–2.07) 0.868 1.38 (0.64–2.99) 0.408 1.65 (0.91–3.00) 0.099 0.78 (0.38–1.61) 0.506
40–49 vs. 60+  0.83 (0.40–1.72) 0.622 1.22 (0.52–2.83) 0.647 1.99 (0.87–4.52) 0.102 1.71 (0.91–3.20) 0.093 0.89 (0.41–1.90) 0.760
50–59 vs. 60+ 1.60 (0.73–3.48) 0.238 1.55 (0.62–3.88) 0.353 4.46 (1.59–12.49) 0.004 1.77 (0.93–3.39) 0.084 1.14 (0.51–2.54) 0.747
Education
high degree vs. high school 0.85 (0.54–1.33) 0.471 0.69 (0.40–1.18) 0.173 0.89 (0.51–1.54) 0.668 0.70 (0.47–1.04) 0.075 0.93 (0.59–1.47) 0.761
higher degree vs. high school 0.99 (0.52–1.86) 0.971 0.84 (0.40–1.77) 0.647 1.32 (0.59–2.94) 0.494 0.61 (0.36–1.05) 0.073 0.87 (0.47–1.62) 0.660
Marital Status
Married vs.
single
0.71 (0.41–1.23) 0.223 0.62 (0.31–1.24) 0.176 0.52 (0.25–1.09) 0.084 1.18 (0.74–1.88) 0.477 1.05 (0.62–1.78) 0.857
Others vs. single 0.59 (0.25–1.40) 0.231 0.70 (0.23–2.16) 0.536 0.70 (0.21–2.40) 0.576 0.89 (0.42–1.86) 0.751 0.68 (0.28–1.63)  0.390
Past experience with TM
Used vs.
never used
1.14 (0.76–1.70) 0.531 1.10 (0.69–1.77) 0.680 0.98 (0.60–1.59) 0.922 0.99 (0.70–1.39) 0.953 1.18 (0.79–1.78) 0.418
Employment
employed vs. unemployed
1.30 (0.81–2.08) 0.282 0.87 (0.49–1.56) 0.642 0.63 (0.34–1.18) 0.152 0.92 (0.61–1.40) 0.710 1.13 (0.70–1.83) 0.619
Distance to health center
> 30 min vs.
< 30 min
0.73 (0.46–1.14) 0.161 0.63 (0.38–1.06) 0.080 0.63 (0.37–1.06) 0.080 0.94 (0.63–1.42) 0.782 0.79 (0.50–1.25) 0.314