Table 5.

Themes and sub-themes identified in the thematic analysis

Theme	Sub-theme
1. Adjusting in a time of confusion and fear	Adapting through swift changes in regulations
	Lack of disease-specific information
	The burden of paperwork
	Fear as a barrier for consultation
2. Remote consultations: safety versus availability	Improved efficiency and availability
	The perpetual dilemma of the consultation format
	Fear of missing relevant information
3. Sacrifice and loss of privacy	Patient data protection and privacy issues
	Clinicians’ separation of their private lives from work
4. Advantages and disadvantages of communication technologies	Technological support
	eHealth system
5. Different form of communication and a health literacy challenge	Increased responsibility
	Health literacy gaps as a risk factor for remote consultations