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. 2022 Feb 22;12(2):e056904. doi: 10.1136/bmjopen-2021-056904

Table 2.

Communication barriers

Autistic n (%) Non-autistic n (%) Difference (95% CI) P value
Reasons to avoid or delay GP visit (communication)
Difficulty using the telephone to book an appointment 314 (62) 25 (16) 46% (38.5% to 53.5%) <0.001
Not feeling understood 283 (56) 21 (13) 42% (35.2% to 49.7%) <0.001
Difficulty communicating with the doctor during the appointment 269 (53) 10 (6) 47% (40.5% to 52.9%) <0.001
Difficulty communicating with the reception staff 235 (46) 13 (8) 38% (31.5% to 44.6%) <0.001
Communication preferences
Telephone generally avoided where possible 395 (78) 59 (38) 40% (31.5% to 49.1%) <0.001
Voicemail generally avoided where possible 311 (61) 61 (39) 23% (13.3% to 31.6%) <0.001
Verbal, face-to-face communication generally avoided where possible 152 (30) 12 (8) 22% (16.2% to 28.5%) <0.001
It is easier for me to communicate in writing 208 (41) 13 (8) 33% (26.3% to 39.2%) <0.001
Communication challenges
Anxiety makes it harder to communicate 395 (78) 42 (23) 51% (42.9% to 59.4%) <0.001
Sensory issues make communication more difficult 156 (31) 2 (1) 30% (24.7% to 34.3%) <0.001
I need extra time to process what is being said 286 (56) 12 (8) 49% (42.4% to 55.2%) <0.001
I can’t describe my pain or symptoms accurately 272 (54) 36 (23) 31% (22.4% to 39.0%) <0.001
Verbal communication is difficult 234 (46) 11 (7) 39% (32.8% to 45.5%) <0.001
I express emotions differently for example, I can appear angry when I am afraid or in pain 227 (45) 6 (4) 41% (35.3% to 46.6%) <0.001
I have difficulty prioritising when describing medical symptoms 333 (66) 34 (22) 44% (36.0% to 52.1%) <0.001
I need to give the whole story and not leave anything out 332 (66) 18 (12) 54% (47.1% to 60.9%) <0.001
None of the above (communication) 11 (2) 58 (37) −35% (−42.8% to −26.7%) <0.001

GP, general practitioner.