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. 2022 Jan 6;6(2):igac002. doi: 10.1093/geroni/igac002

Table 2.

Summary of Barriers and Facilitators to Smartphone and Tablet Use, in Order of Frequency

Barriers to smartphone and tablet use Facilitators to smartphone and tablet use
 1. Motor impairments (n = 8, 29%)  1. Perceived usefulness (n = 9, 32%)
 2. Sensory impairments (n = 7, 25%)  2. Preexisting familiarity with computers, ICT, and smart devices (n = 8, 29%)
 3. Device-specific complaints (n = 6, 21%)  3. Portability of device (n = 6, 21%)
 4. Difficult to learn to use (n = 6, 21%)  4. Convenience of multiple functions in one, small device (n = 5, 18%)
 5. Cognitive impairments (n = 4, 14%)
 6. Lack of knowledge and familiarity (n = 4, 14%)  5. Easy to use (n = 5, 18%)
 7. Lack of instruction (n = 3, 11%)  6. Perception of smartphone as nonstigmatizing (n = 5, 18%)
 8. Older age (n = 3, 11%)  7. Feeling of connectedness with others (n = 4, 14%)
 9. Technology anxiety and technophobia (n = 3, 11%)  8. Enhanced independence and self-efficacy (n = 4, 14%)
10. Cost of device (n = 2, 7%)  9. Device use met individual needs (n = 4, 14%)
11. Dislike of smartphone (n = 2, 7%) 10. Engagement in training intervention (n = 3, 11%)
12. Lower level of education (n = 2, 7%) 11. Enjoyment of learning something new (n = 3, 11%)
13. Lack of confidence (n = 2, 7%) 12. Interest and willingness to learn to use (n = 3, 11%)
14. No perceived need/confidence in existing cognitive and memory abilities (n = 2,7%) 13. Motivation from family and friends (n = 3, 11%)
14. Younger age (n = 3, 11%)
15. Overwhelming choice of devices (n = 2, 7%) 15. Access to information and Internet (n = 2, 7%)
16. Preexisting strategies to aid memory (n = 2, 7%) 16. Feeling of safety (n = 2, 7%)
17. Fear of addiction to technology (n = 1, 4%) 17. Higher level of education (n = 2, 7%)
18. Feelings of inadequacy in comparison to younger generations (n = 1, 4%) 18. Audible notifications (n = 1, 4%)
19. Compatibility with lifestyle (n = 1, 4%)
19. Higher socioeconomic status (n = 1, 4%) 20. Being in employment (n = 1, 4%)
20. ICT functionality did not meet individual needs (n = 1, 4%) 21. Enjoyment of app use (n = 1, 4%)
21. Lack of interest (n = 1, 4%) 22. Low smartphone anxiety (n = 1, 4%)
22. Living alone (n = 1, 4%) 23. Older age (n = 1, 4%)
23. Perception of ICT as “cheating” (n = 1, 4%) 24. Physical features of device (n = 1, 4%)
24. Presence or suspicion of geriatric cognitive disorder (n = 1, 4%) 25. Positive attitude to technology (n = 1, 4%)
25. Speech impairments (n = 1, 4%) 26. Presence of chronic health conditions (n = 1, 4%)
27. Sense of competence and mastery (n = 1, 4%)
28. Versatility of device (n = 1, 4%)

Note: ICT = Information and communications technology.