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. 2022 Feb 16;24(2):e34790. doi: 10.2196/34790

Table 5.

Interventions to support older adults’ online health information seeking behaviors.

Study Main objective Intervention format Intervention setting Intervention evaluation measures
Malone et al [20] To improve the health literacy skills of older adults Educational program: Participants could attend every class offered at their library or could select the classes most appropriate to their personal needs and interests.

No. of participants: 110
5 local libraries Method: Pre- vs postsession surveys

Qualitative analysis with descriptive statistics: Participants’ confidence in their OHISa increased, and the overall response to the program was positive.
Bertera et al [67] To increase access to and use of 2 prominent health websites: MedlinePlus.gov and NIHSeniorHealth.gov 2-step training:
(1) Training of internet navigators: 13 hours of basic training in computer skills over 13 weeks, plus a 4-hour specific training on 2 health websites and training on how to support peers during the process.

No. of participants: 8

(2) Training of older adults living in affordable housing: 2-hour session on basic computer skills and use of 2 specific health websites.

No. of participants: 42
A computer learning center located in the community Method: Pre- vs posttest surveys, face-to-face interviews

A significant improvement in the ability to use a computer or navigate the web was observed (P<.001).

The average navigational skills self-efficacy score for health web sites (P<.001) and computers (P<.001) improved.
Chu et al [68] To assist older adults with retrieving and evaluating health information resources on the internet Educational program: 2-hour sessions once a week over 5 weeks.

Partnering with Seniors for Better Health: Classes included 2 components, computer literacy and health information search strategies.

No. of participants: 112
A computer lab offered at a facility of the YWCAb in Houston Method: Pre- vs posttest surveys; survey conducted 6 weeks after training

Participants experienced reduced computer anxiety and increased confidence and sense of self-efficacy when retrieving and evaluating internet-based health information (P<.001).
Campbell [79] To improve the ability to locate health information Workshops: 2-hour sessions once a week over 5 weeks

The sessions used constructivist teaching techniques and self-directed learning.

No. of participants: 70
A large suburban public library and 2 community centers for older adults Method: Posttest interview

Qualitative assessment by asking participants questions such as “Did your levels of participation in your health care change since you began using the internet?”
Campbell and Nolfi [80] To teach older adults to access health care information on the internet Workshops: 2-hour sessions once a week over 5 weeks

No. of participants: 42

Follow-up survey 1 year after the workshops

No. of participants: 27
A large suburban public library and 2 community centers for older adults Method: Pre- vs. posttest surveys; survey 1 year after the training

Statistically significant differences were found between baseline and 5-week follow-up results for MHLCc in males (P=.02) and females (P=.05), as well as for Krantz HOSd information seeking scores (P=.05).
Hoffman-Goetz et al [81] To improve the internet search skills of adults aged 50 years and older Workshops: 2-hour workshops once a month, over 4 months.

The maximum number of participants per workshop was 15.

Total No. of participants: 44
Public library with computer stations, led by a researcher, librarian, and university-based investigators Method: Pre- vs posttest surveys

Participants’ search difficulty decreased after the workshops (P<.001).

Participants’ understanding of the internet improved after the workshops (P<.001).
Leung et al [82] To improve basic skills for searching health information on the internet Workshops: 3-hour training course

The number of participants per workshop was 30.

Total No. of participants: 88
Local university and company, instructed by nursing lecturer and students Method: Postsession telephone interviews 1 month after the workshop

Participants’ confidence level in seeking health information was significantly associated with the level of satisfaction with the workshop (P<.001).
Campbell [83] To improve health literacy skills among low-income, minority, and older adults Workshops: 2-hour sessions once a week over 5 weeks

No. of participants: 36
Computer labs in 2 low-income, minority residential buildings Method: Pre- vs posttest surveys, survey 6 months after the training

Participants experienced reduced anxiety concerning computers and increased confidence in locating health information.
Xie and Bugg [84] To teach older adults to access and use high-quality internet-based health information Educational program: 2-hour sessions twice a week over 4 weeks.

The maximum number of participants per workshop was 7.
Total No. of participants: 100
Public libraries Method: Pre- vs posttest surveys


Participants showed significantly reduced computer anxiety (P<.001), increased interest in computers (P=.001), and improved efficacy (P<.001) from pretraining to posttraining.
Chu and Mastel-Smith [85] To enhance older adults’ ability to grasp and manage health-related information retrieved from the internet and act accordingly Educational program: 2-hour sessions once a week over 5 weeks.

No. of participants: 12
A parish-sponsored, older adult leisure learning center Method: Pre- vs posttest surveys; survey conducted 6 weeks after the training

Participants experienced reduced anxiety, increased confidence, and a sense of self-efficacy at the end of the 5-week program and 6 weeks after program completion (P<.001).
Fink and Beck [86] To improve the eHealth literacy of adults aged 50 years and older Educational programs: 70 minutes to complete an educational online program and answer questions.

No. of participants: 64
Internet-based setting Method: Experimental group vs control group survey comparison

Compared to the control group, the experimental group participants rated higher usability and learned more information on a new website.

aOHIS: online health information seeking.

bYWCA: Young Women's Christian Association.

cMHLC: multidimensional health locus of control.

dHOS: health opinion survey.