Treated with less courtesy (94%) |
Older Black women don’t, tend not to trust. Health officials so much because of things that happened in their past or the way they were treated. (Participant #2) |
Less respect than others (98%) |
African-American women we’re so marginalized we are not listened to, we’re not taken seriously. (Participant #2) |
Poorer service (94%) |
One of my friends, like she was gonna be having a baby. She had a baby and she was in so much pain. And then she was telling the doctor and I think that she was in so much pain but they[‘re] just like Oh you’ll be fine…It’s very soon but she was like screaming that she was like traumatized from that experience. (Participant #3) |
Doctor or nurse acts as if you are not smart (88%) |
She said she doesn’t know what the doctor told the nurses there, but like once they came back the nurses came back in. They started treating her nice, nicer and very like very oh sweet are being sweet to her. But they weren’t doing that to her before. She told them she was in school for clinical psychology. (Participant #3) |
Doctor or nurse acts if they are better (85%) |
Talking to people that [doctors and nurses] think are younger they like dumb things down to the point that I don’t think they’re giving enough information about what it is that I’m there for. ‘You take this medicine you’ll get better,’ with no explanation of why they’re giving me that medicine or how it’s going to get any better. (Participant #1) |
Not being listened to (92%) |
So in the whole process I was really discouraged that she wasn’t taken seriously and that there that she was it felt like she was really her own advocate and there were very simple fixes that would approach. We actually called a hotline one time and I vividly remember about her symptoms and they said, ‘You know? This should only be used for emergency life threatening situations only.’ And that like haunts me because when we found out what it was…(Participant #5) |