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. 2022 Feb 18;10:853489. doi: 10.3389/fpubh.2022.853489

Table 2.

The satisfaction of respondents with internet-based appointment service.

Satisfaction domains First-time users Previous users P value
Online service Walk-in service P value
Convenience of operation system 131 (81.9) 107 (66.9) 0.02 156 (97.5) <0.001
Visiting time 150 (93.6) 98 (61.3) <0.001 148 (92.5) 0.658
Precise medicine 141 (88.1) 118 (73.8) <0.001 155 (96.9) 0.0029
On-site assist service 110 (68.7) 101 (63.1) 0.228 115 (71.9) 0.54
COVID-19 prevention 155 (96.9) 78 (48.8) <0.001 158 (98.8) 0.251
Privacy protection 142 (88.8) 131 (81.9) <0.001 152 (95.0) 0.05
Total 130 (81.3) 89 (55.7) <0.001 137 (85.6) 0.29