Table 2.
The satisfaction of respondents with internet-based appointment service.
Satisfaction domains | First-time users | Previous users | P value | ||
---|---|---|---|---|---|
Online service | Walk-in service | P value | |||
Convenience of operation system | 131 (81.9) | 107 (66.9) | 0.02 | 156 (97.5) | <0.001 |
Visiting time | 150 (93.6) | 98 (61.3) | <0.001 | 148 (92.5) | 0.658 |
Precise medicine | 141 (88.1) | 118 (73.8) | <0.001 | 155 (96.9) | 0.0029 |
On-site assist service | 110 (68.7) | 101 (63.1) | 0.228 | 115 (71.9) | 0.54 |
COVID-19 prevention | 155 (96.9) | 78 (48.8) | <0.001 | 158 (98.8) | 0.251 |
Privacy protection | 142 (88.8) | 131 (81.9) | <0.001 | 152 (95.0) | 0.05 |
Total | 130 (81.3) | 89 (55.7) | <0.001 | 137 (85.6) | 0.29 |