Table 4.

Example of Free Text Responses.

I prefer to see the doctor face to face, especially to get x-rays and labs. But for what we're going through right now [COVID], it's [telemedicine] very effective, especially as I live 1 hour away from Boston

It's convenient, I strongly prefer telemedicine. I'd often take day off for in person visits to go to Boston, lot of time and money spent. Parking is always a major headache. Telemedicine with the doctor was just a minute, I didn't have to spend a long time getting ready and all the hassle of driving or taking the train to get all the way into Boston and figuring out parking. Telemedicine is really just such a great technology; it's made my life so much easier. It helps so I'm not so worried about getting an infection from the hospital, especially now with COVID, but even before COVID people are always worried about getting an infection from the hospital

Like the telemedicine as an option. Issues with traffic and ability to do visit during work is nice. Less preparation and feasible compared to in person visit. Based on needs too

I absolutely loved it [telemedicine] and would love to do everything on it instead of driving 40 minutes to the hospital and back. Especially with the virus I don't want to step into a hospital unless I absolutely have to

Immune deficiency patient prefers to have telemedicine visits with established providers to avoid exposure to hospital environment/patients in waiting rooms

I have found the telemedicine appointments very helpful, time saving, and equal to the care in person. I hope they continue!

I honestly have loved the telemedicine experience with all of my providers. In a lot of ways I prefer it. Additionally, one of the doctors was actually able to do a virtual physical exam - she had me do some postures to check my hip movement. Finally, I drive a distance, so telemedicine is a great option and allows me more scheduling flexibility with less time out of work. I truly hope it becomes a normal option as I found it to be just as effective in all my visits

I think telemedicine improves patient care. I've found that the doctors seem less stressed and less rushed, in general

Love telemedicine. It protects my health its easier for disabled people

I greatly prefer telemedicine and hope it is widely adopted post-covid. It is so much more convenient, takes less time, doesn't involve taking time off work and doesn't require me to go in person to the hospital where I feel like I'm much more exposed to covid that anywhere else. I got the exact same level of care I would have in-person

Both the patient (me) and the physician appeared to be more relaxed

I appreciated being able to complete my appointments through telemedicine. Much easier to work into a busy schedule! I also feel like I got great care!