Table 2.

Pearson's correlation between study dimensions.

External communication	External communication
Service quality	r = 0.631	Service quality
	P < 0.001
User intention to use the PACS	r = −0.88	r = 0.104	User intention to use the PACS
	P=0.462	P=0.383
Daily routine	r = 0.36	r = 0.265	r = 0.203	Daily routine
	P=0.002	P=0.025	P=0.088
Complaints on users	r = 0.021	r = 0.98	r = 0.166	r = 0.403	Complaints on users
	P=0.841	P=0.414	P=0.164	P < 0.001