Table 3.
Usage of online assessment tools prior to visit and acceptance of DDSS according to respective age groups and in comparison to previous studies.
| Age group | Used online search engines previous to appointment (N = 600) | Used dedicated symptom assessment website/app previous to appointment (N = 600) | Healthwatch Enfield (24); “would use a symptom checker before seeking advice from GP” (N = 1,071)a | Miller et al. (12); “Extremely Likely/Likely to recommend Ada to a friend or relative” (N = 447) | would recommend Ada to a friend or other patient (N = 600) | would recommend Rheport to a friend or other patient (N = 600) |
|---|---|---|---|---|---|---|
| 18–24, n/N (%) | 23/36 (63.9) | 4/36 (11.1) | (74) | 50/54 (92.6) | 24/36 (66.7) | 29/36 (80.6) |
| 25–39 n/N (%) | 78/133 (58.6) | 17/133 (12.8) | (71) | 125/147 (85.0) | 95/133 (71.4) | 98/133 (73.7) |
| 40–54, n/N (%) | 90/183 (49.2) | 28/183 (15.3) | (69) | 121/141 (85.8) | 134/183 (73.2) | 146/183 (79.8) |
| 55–69, n/N (%) | 82/194 (42.3) | 15/194 (7.7) | (51) | 64/72 (88.9) | 144/194 (74.2) | 156/194 (80.4) |
| 70+, n/N (%) | 4/54 (7.4) | 4/54 (7.4) | (34) | 25/33 (75.8) | 43/54 (79.6) | 46/54 (85.2) |
a
n/N values are missing and only percentage is reported.