Skip to main content
. 2022 Jun;47(2):167–184. doi: 10.1177/07340168211052876

Table 5.

Types of Technology Respondents Would Like to See in Community Supervision.

Question: I think the field of probation could benefit from using the following types of technology either with probationers or in other business operations (check all that apply):
Answer Choices % N
Videoconferencing (with clients, colleagues, other counties, out of state transfers) 86.83 1,002
Tablets (for more mobility, i.e., to take to court, out in the field, offsite meetings) 74.96 865
Paperless offender file system 56.59 653
Docu-sign/electronic signature technology (hardware and software) 76.69 885
Voice-to-text capability for entering chronological records/case notes 51.99 600
Kiosks (for electronic check-in for offenders, updating offender information on the report form, credit/debit card payments) 64.3 742
Wireless access inside the building 43.67 504
Online offender portals for specific activities (i.e., upload verification of employment, 12-step meeting logs, other required documentation, update personal data, etc.) 68.63 792
More advanced website (downloadable forms, offender resources, FAQs, chatbot technology, etc.) 55.11 636