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. 2022 Mar 8;42:100950. doi: 10.1016/j.tmp.2022.100950

Table 1.

Descriptive statistics of 112 event attributes.

Event Attributes M SD
Before the event
1. General event information (e.g., time/date, location, fair schedule, ticketing
information, parking, vendors, sponsors, contact information)
6.68 0.70
2. Online ticketing system (e.g., fast and simple, confirmation via email or text, printed tickets, and wristbands) 6.31 0.85
3. Discounts or promo code (e.g., coupons for reduced admission ticket price, special day price 5.80 1.13
4. Mobile event apps (e.g., ticketing, e-brochure, map view, GPS, virtual platforms, and gamification) 5.82 1.20
5. Social media connections (e.g., connecting with event staffs/vendors/sponsors/other attendee) 5.33 1.36
6. Event ride-sharing apps (e.g., Uber, Lyft) 5.14 1.78
7. Hygiene and sanitation information regarding COVID-19 (e.g., hygiene rules, guidelines, protocols, policies, procedures) 6.64 0.79
8. Event safety information regarding COVID-19 (e.g., social distancing rules, face-covering rules, indoor event venue capacity, crowd/traffic/attendee flow management plans, food handling) 6.65 0.76
9. Contact information of local health authorities and/or urgent care/ER nearby 6.09 1.26
During the event
1. Location (e.g., easy to find, not far drive, safe neighborhood, public transportation options) 6.32 1.02
2. Parking (e.g., easy to find parking spot, sufficient parking, reasonable price, effective parking attendant) 6.33 0.95
3. Shuttle service (e.g., to and from the parking lot and the event gate, to and from public transportation and fair site) 5.49 1.13
4. Accessible drop off/pick up area 5.71 1.20
5. Reasonable admission fee (e.g., not pricey, price for single/group, daily specials) 6.24 0.96
6. Onsite ticket sales (e.g., easy ticket purchase/procedure system, short lines, multiple booths, self-service ticketing kiosks) 6.00 1.09
7. Multiple entrances 5.67 1.31
8. Effective access control system (e.g., less lineage and queuing, reduced waiting time, passive scanning, easy and quick check-in) 6.08 0.89
9. Security screening (e.g., metal detector) 6.13 1.06
10. Health and safety services (e.g., distribution of face masks and hand sanitizers, decals on floors and seats) 6.44 0.91
11. Information desk (e.g., maps, flyer of events) 6.11 1.06
12. Lost & Found 5.67 1.42
13. Mobility rental service (e.g., stroller, scooter, and wheelchair rentals) 5.10 1.68
14. Free Wi-Fi 5.04 1.64
15. Good crowd control 5.98 1.07
16. Wayfinding (e.g., easy to navigate). 6.28 0.74
17. Security personnel (e.g., friendly security) 6.18 1.13
18. Community booths (e.g., nonprofit organizations) 5.02 1.28
19. Vendors (e.g., many vendors, various merchandize, reasonable price, friendly vendors, sell real products, artisan products) 5.76 1.25
20. Entertaining events (e.g., concerts, parades, carnivals, performing arts, dance performances, musical acts) 6.00 0.94
21. Lots of free entertainment stages 5.49 1.12
22. Cultural events (e.g., cultural stages, interesting cultural activities) 5.73 0.97
23. Educational events (e.g., fair history booth, historical information, demonstration, agricultural education, cooking demonstration, and gardening) 5.14 1.33
24. Participating activities/programs (e.g., sports events, talent competition, wood carving, amateur performing competition, bungee jumping) 5.47 1.20
25. Family-orientated programs (e.g., fun programs for all ages, interactive areas) 5.39 1.27
26. Agricultural programs (e.g., agricultural show - 4H, crop displays, trailers and wheelers exhibit, antique farm equipment exhibit) 4.73 1.46
27. Learning/training programs (e.g., American production, machinery, livestock learning, pet training) 4.76 1.60
28. Eco center (e.g., ecological tent, environmental center, clean energy exhibit) 5.00 1.52
29. Contemporary, non-agricultural exhibits (e.g., science displays, technology) 4.67 1.46
30. Novelty (e.g., new programs, new foods, new drinks, new vendors, new exhibits) 5.63 1.03
31. Uniqueness (e.g., unique programs reflected by local culture, locally themed event) 6.11 0.91
32. Nostalgia (e.g., costume contents, music, exhibits, decor) 5.59 1.18
33. International bazaar (e.g., marketplace, exhibitions) 5.29 1.32
34. Lots of music (e.g., free open-air concerts, music bands on stages, local bands) 5.78 1.22
35. Lots of things to see (e.g., butter cow, celebrity crop art, sand sculpture, marching band, RV show) 5.37 1.61
36. Amusement (e.g., ride variety, overhead condoler ride, skylift) 6.16 1.13
37. Kids events (e.g., kid play zone, mini bumper cars, kids' artwork) 5.22 1.92
38. Food (e.g., variety of food selection, local food, drink, good taste) 6.49 0.91
39. Concession stands 5.92 0.95
40. Healthy food options (e.g., meeting all dietary restrictions, smart calories) 6.01 1.20
41. Food prices (e.g., reasonable, too high, too low) 6.50 0.80
42. Many kiosks (e.g., water, beer, wine, alcohol) 6.17 0.97
43. Exhibits (e.g., arts and crafts, local art and miscellaneous displays, photography exhibits) 5.49 1.04
44. Animals (e.g., livestock barn with shows, petting zoo, farm animal exhibits, pig racing) 4.84 1.74
45. Restrooms (e.g., availability, cleanliness, family option) 6.48 0.95
46. Handwashing options (e.g., facilities with soap and water and/or hand rub dispensers) 6.67 0.78
47. Fabulous atmosphere/ambiance (e.g., high, expected, low, needs work) 6.04 0.93
48. Shopping (e.g., vendor merchandize, flea market) 5.27 1.36
49. Event souvenirs (e.g., variety, good quality, affordable price) 5.31 1.27
50. A lot of giveaways/free samples (e.g., giveaways from vendors, sponsors, and other event stakeholders) 5.27 1.30
51. Fair grounds (e.g., cleanliness, space allotment, staffing) 6.37 0.95
52. Rest areas (e.g., lots of shade, shelter, cushioned seating, air conditioning) 6.31 0.86
53. Well laid-out design (e.g., landscape, street layout, midway, excellent arrangement) 6.20 0.84
54. Crowd control (e.g., well managed, needed additional, too much) 6.01 1.06
55. Signage (e.g., guidance, effectiveness, directional) 6.00 1.32
56. Well-organized event (e.g., smooth flow of the events, organized, not organized) 6.35 0.77
57. Good event implementation (e.g., event production, good stage management) 6.12 0.89
58. A real feel of local culture overall 5.86 1.19
59. Event staff (e.g., event staff availability, friendly and helpful staff) 6.56 0.71
60. Good security (e.g., sheriff's/police presence, cameras, gate checks) 6.45 0.94
61. Convenient camping ground/motor home/RV parking site (e.g., full hookups, electric, water, and sewer hookups, showers, laundry, Wi-Fi) 4.27 2.06
62. Amenities in the RV parking area (e.g., laundry room, bathhouse) 4.29 2.01
63. Surroundings (e.g., close to local restaurant, museums) 5.06 1.76
64. Nighttime show (e.g., fireworks, laser show) 5.51 1.45
65. Capacity management (e.g., less crowded at event venues) 5.82 1.18
66. Influence of other people/fairgoers (e.g., good manners, etiquette) 5.80 1.09
67. Socializing with other attendees (e.g., meeting/talking with new people) 5.20 1.48
68. Media participation (e.g., live TV shows, media booth/local TV and radio stations) 4.71 1.73
69. State government booths (e.g., DMV, license booth for hunting/fishing. Dept. of Natural Resources) 4.14 1.76
70. Enough sprayers to cool down visitors 5.18 1.53
71. Sidewalks and roads for people in a wheelchair 5.78 1.41
72. ATMs 5.67 1.54
73. First aid, EMT onsite 6.18 1.11
74. Water or hydration stations (free or low cost, availability, cleanliness) 6.54 0.73
75. A tent sponsored by political organizations 3.61 2.19
76. Tent for non-profit organizations (e.g., 4-H, Girl/Boy Scouts) 4.67 1.74
77. Tent for colleges and universities 4.59 1.63
78. Health-related programs (e.g., yoga and wellness programs) 4.98 1.52
79. Commercial booths 4.76 1.64
80. Facility maintenance (e.g., event venue/building/ground, clean atmosphere) 6.26 1.10
81. Feel for history (e.g., frontier village) 4.78 1.72
82. Photo zone 5.45 1.47
83. Place to nurse an infant 5.41 1.91
84. Cleaning and disinfection of the venue (e.g., amount, thorough) 6.52 0.85
85. Physical distancing (e.g., regulating the flow of the crowd, minimal physical interaction with people) 6.34 0.93
86. Mobile partitions in an event venue 5.41 1.47
87. Hand washing and sanitization stations 5.90 0.816
88. Cleaning staffs everywhere 5.93 1.24
89. Installation of a dispenser with disinfectant in public areas 5.92 1.16
90. Virtual event platform (e.g., virtual exhibit hall, attendee networks) 5.04 1.54
91. Available layout/seating charts/current capacity outside of the event venue 5.73 1.39
92. Daily event information (e.g., attendee size, news/stories, special event info., COVID-19 updates) 6.00 1.40
93. Good waste management (e.g., trash can and recycling stations, regular cleaning) 6.43 0.91
94. Regular downtown trolley service during the fair 5.39 1.39
95. Safety (e.g., clean, spacious, well-lite, pathways clear, exit signs) 6.50 1.16
After the event
1. Multiple exits 6.35 1.19
2. Farewell signs (e.g., “thank you” and “see you next year” message) 5.71 1.25
3. Safe, controlled crowd 6.55 0.78
4. Security personnel everywhere 6.03 1.24
5. Well-lit parking lot 6.54 0.84
6. Shuttle service to public transportation 6.09 1.08
7. Social media connection (e.g., post-event activities, photo contest, sharing event experience with others, connecting with attendees/vendors/sponsors, satisfaction survey) 5.37 1.49
8. Updated information of the fair regarding COVID-19 6.40 1.07