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. 2022 Mar 8;5:29. doi: 10.1038/s41746-022-00565-1

Table 3.

Impact domains and alignment of studies to quadruple health care aim (Bodenheimer and Sinsky, 2014)11.

Key impact domains Measures and/or indicators Mapping to the quadruple aims of health care delivery
Patient outcomes and experience

Neonatal deaths; prematurity deaths;

Counts of patient safety events; Adverse drug events for: elderly, more common, less complex patients; Count or rate of medication errors; near-missed events avoided; Iatrogenic injury avoidance.

Patient pain score, patient anxiety score; patient confidence in healthcare system rating;

Quality adjusted life years;

- Improve population health

- Enhance patient experience

Hospital outcomes

Change in mortality rate; Mortality rate after adverse drug event; 30-day mortality rate;

Rate of readmission; reduced readmission rates; changes of infection rate;

Length of stay for repeat patients; Length of stay (rate of change for); Length of stay for less complex patients.

Quality of care provided; Acute myocardial quality scores; Pneumonia quality score; Congestive heart failure quality score; Composite quality score.

- Improve population health

- Enhance patient experience

- Reduce cost per patient

Health system outcomes Crude mortality per 1000 population for: hypertension related mortality; maternal related mortality; infant related mortality; child 1-5 mortality; child 1-5 HIV deaths attributable to mother to child transmission of HIV; adverse drug related mortality; acute respiratory infection related mortality in over five years. - Improve population health
Cost specific for EMR implementation

Initial capital costs for: Development; Implementation; Training; Hardware; Marketing; Electronics; Office supplies.

Ongoing costs for: Paper scanning system; New medical record creation; information technology support; Medical transcriptionists; Maintenance; Software; Meeting times;

- Reduce cost per patient
Hospital resource utilization

Laboratory tests per week; Radiology examinations; Iatrogenic testing; Head CT scans; Chest radiographs; Body CT scans; Consultations; Prescriptions; Paper storage space reutilization;

Litigation cost;

Medicare spending;

Labor costs; Redundant employees; Nursing and pharmacy salary costs;

Nursing scheduling; Physician workload; Administration time

- Reduce cost per patient
Productivity and efficiency measures

Inefficiency scores; productivity change over time;

Rate of change in cost per patient; Per patient costs; Outpatient average spending;

- Reduce cost per patient