Table 1.
Participants’ Reactions to the Error Disclosure Program
| Questions | Answers | No. of answers |
|---|---|---|
| What they liked | Education experience through SP | 4 |
| Confidence in coping with medical error | 3 | |
| Knowing how to disclose error and how to apologize | 3 | |
| Feedback after program | 2 | |
| Understanding the patient's position when an error occurs | 2 | |
| No reluctance to apologize to the patient | 2 | |
| Comforting that medical error was not my own | 1 | |
| Sharing other residents' experience | 1 | |
| Systematically learned what I experienced in the field | 1 | |
| What they thought could improve the program | Various cases (according to the whose responsibility, the type of emergency center) | 5 |
| Short education time and SP interview time | 3 | |
| Detailed debriefing | 1 | |
| Not completely realistic cases | 1 | |
| What they can do based on what they learned | I can disclose medical error and apologize. | 11 |
| I will listen to and empathize with the patient more. | 3 | |
| I can disclose medical error while maintaining rapport. | 2 | |
| I will figure out what to do when an error occurs and what to systematically solve. | 1 | |
| I found that apology could reduce medical disputes. | 1 |
SP: Standardized patient.