Table 3.

Participants’ Behavior Changed after 2 Months of the Error Disclosure Program

Case summary	Reflection
Due to my misunderstanding, I explained to the patient the results of another patient's test. When the patient was discharged, the nurse informed me of the change in the patient. I was informed before the patient had left. The patient was informed of the correct results before discharge;I apologized, and the patient understood the situation and thanked me.	I realized that honesty and integrity are important to patient rapport. Without this education, I may have avoided responsibility.
The patient's central line was missing during the CT scan due to the carelessness of the radiological technologist, but the radiologist did not apologize to the patient. I apologized to the patient and informed the patient who was at fault. The patient did not raise any problems or complaints.	I was angry that I had to apologize as a representative, and I was worried that the situation would escalate and become my responsibility.
The first-grade resident missed the patient's elbow fracture,and the patient was discharged. Later, the fracture was found. I informed the patient over the phone, apologized, and made an appointment atan orthopedic outpatient clinic. I even informed the patient of how to file a formal complaint, and the patient thanked me.	I felt the effect of disclosing my error was good.
A fracture was missed due to CT images taken of the healthy arm. Immediately, the patient was notified and admitted to the hospital.	Being honest, by not avoiding error situations.
After explaining to the patient that the central line was inserted incorrectly, I re-inserted the central line into the patient. The patient tried to cooperate; however, he presented with symptoms.	I was sorry that the patient felt pain and empathized with the pain

Case summary and reflection are from the participants’ refection essay using content analysis.

CT: Computed tomography.