Table 1.

Key topics extracted from online reviews by LDA.

T1: Service		T2: Room		T3: Cleanliness		T4: Location		T5: Value
Reception	0.063	Room	0.051	Cleanliness	0.113	Travel	0.081	Great	0.114
Breakfast	0.052	Night	0.02	Room	0.077	Location	0.06	Like	0.031
Service	0.044	Great	0.012	Service	0.056	Around	0.039	Patronage	0.027
Room	0.022	Not bad	0.011	Comfortable	0.034	Parking	0.039	Feel	0.024
Staff	0.021	Bad	0.011	Nice	0.032	Subway	0.035	Choice	0.022
Check	0.021	Soundproof	0.01	Environment	0.028	Convenience	0.031	Check	0.019
Free	0.017	Price	0.01	Location	0.026	Breakfast	0.026	Friend	0.018
Pandemic	0.013	Shower	0.01	Facility	0.025	Near	0.017	Environment	0.017
Lovely	0.008	AC	0.01	Reception	0.021	Downstairs	0.016	Business trip	0.017
Attitude	0.008	Restroom	0.009	Service attitude	0.02	Transportation	0.014	Recommendation	0.017