Skip to main content
. 2022 Feb 24;10:777567. doi: 10.3389/fpubh.2022.777567

Table 1.

Twenty-eight persuasive strategies in the Persuasive Systems Design (PSD) framework.

Persuasive strategy Description
Primary task support
Reduction Reduces users' effort by breaking complex behaviors into simple to help them perform the target behavior.
Tunneling Guide users through a process to provide opportunities to encourage them along the way.
Tailoring Provide Information will be more persuasive if it is tailored to the potential needs, interests, personality, usage context, or other factors related to a particular user group.
Personalization Offer personalized content or customized services for users.
Self-monitoring Allow users to track and monitor their performance, progress, or status in achieving their goals.
Simulation Enable users to observe the link between the cause and effect of their behaviors.
Rehearsal Provide means for users to rehearse their target behavior.
Dialogue support
Praise Offer praise through symbols, words, images or sounds as feedback for users to encourage their progress toward the target behavior.
Rewards Provide virtual rewards for users when completing their target behaviors.
Reminders Remind users of their target behavior to assist achieve their goals.
Suggestion Provide appropriate suggestions for users to achieve their target behaviors.
Similarity Remind users of themselves or adopt trending features in a meaningful way
Liking Contain a visually attractive look and feel which meets users' desires.
Social role Adopts a social role such as provide communication between users and the system's specialists.
System credibility support
Trustworthiness Provide truthful, reasonable, and unbiased information for users.
Expertise Provide information showing competence, experience, and knowledge.
Surface credibility Contain a competent look and feel that promot system credibility based on users' initial assessments.
Real-world feel Show information about people or organizations behind the content or services.
Authority Refer to people in the role of authority.
Third-party endorsements Highlight endorsements from respected and well-known sources.
Verifiability Provide means to investigate the accuracy of the content via external sources.
Social support
Social learning Allow users to observe other users' performance and outcomes while they are doing the same target behavior.
Social comparison Allow users to compare their performances with other users.
Normative influence Allow users to gather with other individuals who share the same objectives to feel norms.
Social facilitation Enable users to discern other users who perform the target behavior
Cooperation Motivate users to cooperate with other users to achieve the target behavior goal.
Competition Motivate users to compete with other users to achieve the target behavior goal.
Recognition Provide public recognition, such as ranking feature, for users who perform their target behavior.