Table 1.
Open and axial coding.
| Axial coding | Open coding | References | |
|---|---|---|---|
| Categories | Subcategories | Concepts | |
| Causal conditions (A) |
Aa. Economic Management | 1. Receiving disaster loans (crisis); | 7 |
| 2. Income diversity; | 8 | ||
| 3. Previous financial resources; | 4 | ||
| 4. Liquidity management; | 9 | ||
| 5. Control and reduce costs; | 6 | ||
| 6. Manage and increase sales. | 6 | ||
| Ab. Health factors | 1. Equipping the business environment with various sanitary devices (proper ventilation, etc); | 4 | |
| 2. Providing disposable health tools to personnel in order to comply with protocols (masks, etc); | 9 | ||
| 3. Equipping businesses with early diagnostic tools (Fever gauge, etc). | 6 | ||
| 4. Adherence to health protocols; | 10 | ||
| 5. Daily staff checkup. | 8 | ||
| Ac. Human resources management | 1. Continuous updating of personnel health information in dealing with the corona crisis; | 8 | |
| 2. Improving the skills of personnel in observing health protocols; | 10 | ||
| 3. Time flexibility in the presence of personnel; | 9 | ||
| 4. Flexibility of location in the presence of staff (doing things remotely if possible). | 9 | ||
| Ad. Adaptation factors | 1. Continuous environmental monitoring, continuous planning and adaptation to environmental changes and their timely implementation; | 8 | |
| 2. Provide consistent systematic responses (short, medium and long term); | 7 | ||
| 3. Use of crisis adaptive technologies in business model | 11 | ||
| Intervening conditions (B) | Ba. Business management | 1. Crisis management and proper accountability; | 7 |
| 2. Condition-based planning for the business; | 8 | ||
| 3. Develop and present appropriate strategies for business continuity. | 9 | ||
| Bb. Legal supports | 1) Proper management and policy making; | 12 | |
| 2) Providing infrastructure adapted to crisis situations (increasing antenna coverage in villages in remote areas); | 9 | ||
| 3) Support policies for low-interest (or even non-interest-bearing) lending; | 9 | ||
| 4) Increase partnership and cooperation between enterprises, government and other private organizations; | 8 | ||
| 5) Develop and provide crisis preparedness and management instructions; | 8 | ||
| 6) Government support in providing health services to businesses; | 6 | ||
| 7) Monitoring the proper implementation of health protocols. | 7 | ||
| Contextual conditions (C) | Ca. social factors | 1) Increasing membership in indigenous and non-indigenous social networks with the aim of benefiting from experiences; | 5 |
| 2) Increasing trust, participation and cooperation in observing preventive measures among personnel and customers; | 6 | ||
| 3) Increase cooperation throughout the supply chain in the business. | 4 | ||
| Cb. cultural factors | 1) Strengthening the entrepreneurial culture in business with the aim of providing products or services that are creative and adapt to new conditions and gain a competitive advantage; | 8 | |
| 2) Elimination of incorrect and opposing cultures by controlling and preventing the spread of coronavirus (elimination of handshake, etc.). | 6 | ||
| Cc. psychological factors | 1) Increase staff motivation in relation to business continuity; | 7 | |
| 2) Increase staff resilience in relation to business continuity; | 8 | ||
| 3) Strengthen the motivation of personnel with coronavirus. | 6 | ||
| Phenomenon (D) |
Da. Low resilience of rural entrepreneurial businesses in the face of the COVID-19 crisis | 1) Discontinuation of rural entrepreneurial businesses in the face of the COVID-19 crisis | 26 |
| 2) Lack of adaptability of rural entrepreneurial businesses in the face of the COVID-19 crisis | 25 | ||
| Action strategies (E) |
Ea. Planned resilient actions | 1. Development and modification of marketing strategies based on crisis conditions; | 10 |
| 2. Human resource training; | 6 | ||
| 3. Develop and provide health instructions; | 7 | ||
| 4. Monitoring the proper implementation of health protocols; | 8 | ||
| 5. Reform of financial management based on crisis conditions; | 8 | ||
| 6. Development of crisis-adapted infrastructure; | 8 | ||
| 7. Exploiting emerging environmental opportunities. | 7 | ||
| Eb. Unplanned resilient actions | 1) Sales of some business equipment and machinery; | 5 | |
| 2) Sale of part of the company's shares; | 5 | ||
| 3) Temporary deactivation of the business; | 6 | ||
| 4) Reducing the quantity of production; | 4 | ||
| 5) Decreased production quality. | 5 | ||
| Consequences (F) |
Fa. Adapting to crisis conditions and increasing resilience in the long run | 1) Business continuity; | 8 |
| 2) Recovery of business position; | 8 | ||
| 3) Improvement of business position than before of crisis; | 9 | ||
| 4) Business growth and development; | 7 | ||
| 5) More prepared and developed to face future crises. | 6 | ||
| Fb. Lack of adaptation to crisis conditions and lack of continuity of business survival in the long run | 1) More vulnerability in the long run; | 7 | |
| 2) Bankruptcy and inactivity in the long run. | 6 | ||
References refer to the number of times a concept is coded and emphasized by participants (53).
Findings of the study.