Table 1.
Benefits of technology.
| Properties (if applicable) | Exemplar quote | |
| Theme: teleoncology is convenient for patients | ||
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Reduces in-person visits and travel | A lot of our patients do travel very far to see us, and I think telemedicine can be used very effectively for visits where we don’t necessarily need to see the patient in person or it’s our first encounter and we want them to get more studies done before seeing us. |
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Reduces financial burden | It cuts down on the financial burden for them and having to come in the office purely to have a discussion and then for us to tell them, “You need more imaging,” and then them having to come back . . . same for follow-up appointments. |
| Theme: teleoncology reduces the risk of COVID-19 exposure | ||
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—a | I think the biggest advantage is being able to keep people who are at higher risk for complications from COVID at home and out of the general public. |
| Theme: teleoncology helps clinicians to better “see” patients and family | ||
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Makes patients and their environments visible | I get to see inside their home. So, if I can tell there’s a dog in the room, I usually ask them to show me their pet. I had a patient this week walk me by phone outside into her garden to see an orchid that she had blooming . . . It’s a neat way to connect with them that we can’t do in the clinic. |
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Facilitates family member participation | [Maybe] they can have family members present who may not otherwise be able to be present. |
aNot applicable.