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. 2022 Mar 2;9:741862. doi: 10.3389/fmed.2022.741862

Table 5.

Response of study participants on health care facilities and service delivery, Addis Ababa, Ethiopia, May 2021.

Variables Category Frequency Percentage
Obliged to change the health center because of this pandemic? Yes 3 1.4%
No 209 98.6%
Denied health services? Yes 27 12.7%
No 185 87.3%
Politeness and respect of health professionals? Yes 211 99.5%
No 1 0.5%
Willingness of professionals to listen and
answer your questions?
Yes 211 99.5%
No 1 0.5%
Attention of professionals to your individual needs? Yes 210 99.1%
No 2 0.9%
Staff seemed uncomfortable with you? Yes 23 10.8%
No 189 89.2%
Contact care provider when there is a health problem or comorbidities quickly? Yes 101 47.6%
No 111 52.4%