Table 3.

Respectful care practice among HWF at 16 MHFs in Ethiopia, 2021(N = 429)

Variables	Participants	Percentage
Do you greet the client respectfully
Yes	333	77.6
No	96	22.4
Do HWF introduce themselves to the clients
Yes	223	52.0
No	206	48.0
Properly address clients considering their social status and age
Yes	308	71.8
No	121	28.2
Actively listen to clients
Yes	337	78.6
No	92	21.4
Allocate adequate time for the client to talk
Yes	324	75.5
No	105	24.5
Respect patient’s view on treatment and care
Yes	344	80.2
No	85	19.8
Obtain consent before examination and procedures
Yes	329	76.7
No	100	23.3
Ensure confidentiality of patient information
Yes	362	84.4
No	67	15.6
Maintain privacy in providing clinical care
Yes	351	81.8
No	78	18.2
Do HWF in your health facility verbally abuse clients
Yes	115	26.8
No	314	73.2
Treat clients equally without discrimination
Yes	322	75.1
No	107	24.9
Responds promptly and professionally when clients ask for help
Yes	357	83.2
No	72	16.8
Give adequate information regarding patient treatment and care
Yes	325	75.8
No	104	24.2
In your health facility, clients physically abused (slapping, pinching, restraint…)
Yes	128	29.8
No	301	70.2
In your health facility abandon patients without care for a long time
Yes	180	42.0
No	249	58.0
Have good communication and collaboration within the team
Yes	333	77.6
No	96	22.4
Do the guards in your health facility receive patients and families with respect
Yes	295	68.8
No	134	31.2
Do the record officers treat patients and families with respect
Yes	287	66.9
No	142	33.1
Does your facility detain clients without their will
Yes	167	38.9
No	262	61.1
Does your facility ensure a safe and clean care environment for clients?
Yes	240	55.9
No	189	44.1