Table 5.
SCAI Cancer Patient Satisfaction (frequency [%])
| Overall satisfaction | Completely dissatisfied | Mostly dissatisfied | Somewhat dissatisfied | Neither satisfied nor dissatisfied | Somewhat satisfied | Mostly satisfied | Completely satisfied | ||||
| Overall, how satisfied are you with your experience as a participant in the sessions with the chaplain? | 0 | 0 | 0 | 0 | 1 (5.9) | 7 (41.2) | 9 (52.9) | ||||
| Overall helpfulness rating a | 0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
| Overall, how helpful have the chaplain sessions been for you? | 0 | 0 | 0 | 0 | 1 (5.9) | 2 (11.8) | 1 (5.9) | 1 (5.9) | 2 (11.8) | 3 (17.7) | 7 (41.2) |
| Helpfulness in eight areas of life | Not at all | Very little | Somewhat | Moderately | Extremely | ||||||
| Becoming more aware of coping with this illness? | 1 (5.9) | 1 (5.9) | 3 (17.7) | 5 (29.4) | 7 (41.2) | ||||||
| Knowing other sources of support through my illness experiences? | 1 (5.9) | 1 (5.9) | 4 (23.5) | 5 (29.4) | 6 (35.3) | ||||||
| Learning how to live more positively through illness experiences? | 0 | 1 (5.9) | 3 (17.7) | 4 (23.5) | 9 (52.9) | ||||||
| Finding ways to strongly connect with my family? | 1 (5.9) | 3 (17.7) | 4 (23.5) | 1 (5.9) | 8 (47.1) | ||||||
| Improved experiences of peace as a result of receiving care from the chaplain? | 0 | 2 (11.8) | 2 (11.8) | 3 (17.7) | 10 (58.8) | ||||||
| Improved experiences of purpose as a result of receiving care from the chaplain? | 0 | 1 (5.9) | 4 (23.5) | 4 (23.5) | 8 (47.1) | ||||||
| Improved experiences of relationships as a result of receiving care from the chaplain? | 1 (5.9) | 2 (11.8) | 5 (29.4) | 4 (23.5) | 5 (29.4) | ||||||
| Improved experiences of belonging as a result of receiving care from the chaplain? | 2 (11.8) | 2 (11.8) | 4 (23.5) | 1 (5.9) | 8 (47.1) | ||||||
| Extent of contact | Too few/too short | About right | Too many/too long | ||||||||
| What do you think about the number of sessions you have with the chaplain? | 4 (23.5) | 12 (70.6) | 1 (5.9) | ||||||||
| What do you think about the length of time for the chaplain sessions? | 1 (5.9) | 15 (88.2) | 1 (5.9) | ||||||||
| Endorsement/expected use | Extremely unlikely | Unlikely | Neutral | Likely | Extremely likely | ||||||
| If a friend or family member were in a similar situation as you, how likely would you be to recommend the chaplain sessions to them? | 0 | 0 | 3 (17.7) | 2 (11.8) | 12 (70.6) | ||||||
| How likely are you to continue to use what you learned in the chaplain sessions? | 0 | 0 | 1 (5.9) | 5 (29.4) | 11 (64.7) | ||||||
| Practice days per week/chaplain skills ratings b | 0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | |||
| During the chaplain sessions, you might have experienced several practices. Please tell me how many days per week, on average, you have participated in any of these practices since the beginning of the chaplain sessions.b | 1 (5.9) | 2 (11.8) | 1 (5.9) | 0 | 0 | 0 | 0 | 12 (70.6) | |||
| If you were to rate the chaplain’s skills, 0 being the lowest and 7 being the highest, what would you rate the chaplain? c | 0 | 0 | 0 | 0 | 0 | 2 (11.8) | 2 (11.8) | 13 (76.5) |
Ratings range from 0 = Not at all helpful to 10 = Completely helpful
Practices include prayer, touch, listening, music, scripture reading, acknowledged emotions, spiritual counseling, etc.
Skills ratings range from 0 = lowest to 7 = highest
Data are presented as frequencies and percentages. Frequencies may not add to total visits due to missing data. Current overall satisfaction scores were pro-rated to a 4-point scale by multiplying current scores by 0.5714. The acceptability benchmark utilized a 4-point scale, whereas the current scale is 7-point, making a pro-rated calculation necessary for reporting benchmark and findings using the same scalar. The scalar was calculated by taking 4 (original scale) divided by 7 (current scale), arriving at 0.5714, which was then used to multiply the current scores to get the pro-rated mean value reported in the manuscript.