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Comprehensibility
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Understanding rules and regulations
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Understanding and discussing information |
“We had meetings with the staff, to make sure that everyone knew what was going on and how to behave and so on (…). We felt safe then. We didn’t actually feel any great stress.” (IP 9) |
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Social support
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Discussed the situation with others |
“So the general situation is a little more uncertain and we talk about it every day, at coffee in the morning, at lunch and things like that.” (IP 3) |
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Meaningfulness
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Optimism
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Feeling of hope |
“I did not experience the period to be too stressful (…). I still felt that there is hope, you have to eat somewhere so we have to come back. And get sales started again.” (IP 7) |
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Proactivity
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Worked proactively |
“Instead of us sitting passively and waiting, for a deal or a contract, we brought people back and sat down and started to assess the market, showed ourselves as offensive and at the same time addressed the requests that came our way. (…) It has borne fruit in retrospect.” (IP 18) |
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Manageability
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Problem-solving
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Changed way of working |
“And something we’re going to do soon, is that’s we’re going to start importing a little Italian pasta (. . .). And it is possible to sell to private individuals as well, and not just to restaurants." (IP 9). |
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Flexibility and cooperation
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Held digital meetings |
“Previously we’ve been travelling and visiting suppliers and suppliers have come and visited us and there has been quite a lot of travelling. I’ve had a few meetings outside of the city and instead of having physical meetings, we’ve had Teams meetings (…). That’s pretty much time-saving.” (IP 16) |
