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. 2022 Mar 19;23:50. doi: 10.1186/s12875-022-01665-3

Table 4.

Factor loadings of each item and variance explained by each factor

Factor Items Factor loading % of Variance
1 Health Information Need (HIN) Q24: I would use the internet to look up things so that I wouldn’t worry about them anymore 0.769 20.34
Q25: I would use the internet to look up information about herbs and/or supplements 0.826
Q26: I would use the internet to look up symptoms 0.857
Q27: I would use the internet to search for information about my health 0.831
Q28: I would use the internet to find information about medications 0.842
2 Computer Anxiety (CA) Q15: Using the computer is boring for me 0.827 12.68
Q21: When I use the Internet, I would get frustrated and tired with the amount of information I found about health 0.706
Q22: I think that searching for information would be stressful 0.749
Q23: If I went on the internet, I would find sorting through information to be too time consuming 0.769
3 Computer/Internet Experience, Expertise (CIEE) Q14: When I use a computer, I would be able to figure out most problems that I might run into 0.642 9.35
Q16: When I use a computer, I would have access to the internet 0.752
Q17: Using the internet is easy for me 0.716
Q18: Using the email service is easy for me 0.799
4 Preferred Mode of Interaction (PMI) Q5: I trust the internet as a source for health information 0.675 7.08
Q8: Looking up health concerns on the internet is more convenient for me than contacting a doctor’s office 0.585
Q9: I prefer calling my doctor’s office to emailing them 0.664
Q10: I would email my doctor because it is easier than going to the office 0.732
Q11: Looking up information online about medications is easier than asking my doctor 0.620
5 No News is Good News (NNGN) Q2: People today want to know more about their health 0.859 6.08
Q3: Regarding my health, I agree with the statement “No news is good news.” 0.802
Q6: I am concerned about what I might find on the Internet about my health problems 0.841
6 Relationship with Doctor (RWD) Q1: I let my doctor to control the details of my health 0.738 5.08
Q4: Doctors are my most trusted source of health information 0.875
Q7: When I have a health concern, my first step is to contact my doctor’s office 0.787
7 Cell Phone Expertise (CPE) Q12: I go online using my cell phone 0.826 4.72
Q13: I use my cell phone to text people almost every day 0.717
8 Internet Privacy Concerns (IPC) Q19: When I use the internet, I would be very concerned about giving any personal information 0.909 4.07
Q20: When I use the internet, I would be concerned it would lead to invasions of my privacy 0.899

Confirmatory factor analysis confirmed the goodness-of-fit of the factor structure with all of the goodness of fit indices on the favorable threshold (see Fig. 1). The CFI, TLI, IFI, GFI, and RMSEA indices were at the acceptable threshold (CFI = 0.943, TLI = 0.931, IFI = 0.944, GFI = 0.893, RMSEA ≤ 0.06, χ2/df = 1.625, df = 292, P-value ≤ 0.001)