Table 1.
Provider (N=80) and Patient (N=168) Background Characteristics and Experience with Patient Portals
| Demographics | Providers (n = 80) | Patients (n = 168) |
|---|---|---|
| Gender | ||
| Male | 25 (31%) | 70 (42%) |
| Female | 53 (66%) | 94 (56%) |
| Prefer not to answer | 2 (3%) | 4 (2%) |
| Age | ||
| 20–39 | 29 (36%) | 68 (40%) |
| 40–59 | 32 (40%) | 75 (45%) |
| 60 or older | 18 (23%) | 25 (15%) |
| Prefer not to answer | 1 (1%) | 0 (0%) |
| Ethnicity | ||
| Hispanic or Latino | 2 (3%) | 7 (4%) |
| Not Hispanic or Latino | 69 (86%) | 158 (94%) |
| Unknown or prefer not to answer | 9 (11%) | 3 (2%) |
| Race | ||
| White | 64 (80%) | 151 (88.8%) |
| Black or African American | 2 (2%) | 8 (4.7%) |
| Asian or Pacific Islander | 4 (5%) | 2 (1.2%) |
| American Indian/Alaskan Native | 0 (0%) | 1 (0.6%) |
| More than one race | 5 (6.5%) | 3 (1.8%) |
| Prefer not to answer | 5 (6.5%) | 5 (2.9%) |
| Provider Typea | ||
| Psychiatrist | 29 (36%) | 102 (61%) |
| Family Medicine Physician | 0 (0%) | 28 (17%) |
| Primary Care Doctor | NA | 79 (47%) |
| Physician Assistant | 3 (4%) | 22 (13%) |
| Other Physician or Provider | 6(7%) | 29 (17%) |
| Psychologist | 25 (31%) | 59 (35%) |
| Social Worker | 15 (19%) | 33 (20%) |
| Nurse | 2 (3%) | 18 (11%) |
| Not Sure | NA | 1 (>1%) |
| Provides care at/care provided by US Dept. of Veterans Affairs | 31 (39%) | 6 (4%) |
| Patients have patient portal access | ||
| Yes | 76 (95%) | 152 (90%) |
| No | 3 (4%) | 11 (7%) |
| Unsure | 1 (1%) | 5 (3%) |
| Patients have access to non-mental health visit notes | ||
| Yes | 51 (64%) | 83 (49%) |
| No | 8 (10%) | 40 (24%) |
| Unsure | 17 (21%) | 29 (17%) |
| No Portal | 4 (5%) | 16 (10%) |
| Patients have access to mental health visit notes | ||
| Yes | 29 (36%) | 37 (22%) |
| No | 24 (30%) | 60 (36%) |
| Unsure | 23 (29%) | 55 (33%) |
| No Portal | 4 (5%) | 16 (9%) |
Abbreviation: NA, not applicable
a
patients had choice of choosing more than one type of provider, so numbers are higher than patient total sample.