Table 1.

Definitions and Examples of the Six Methods of Provider Eye Drop Technique Education.

Educational method	Definition	Example provider quotations
Patients whose provider provided point-by-point instruction about how to use eye drops	A discussion about how to administer eye drops correctly with specific teaching points	“When we have you put in eye drops, we recommend that you wash your hands before you do it. Keep a real clean area. Don’t, you know, start, I don’t know—in the bottom of your kitchen sink or something. I tell people that if you bring your chin up and keep your eyes kind of flat and look up, you have a better aim, ok, and you have taken drops before.”
Patients whose provider discusses eye drop administration but does not include point-by-point instruction	A brief discussion that eye drops need to be administrered correctly that does not include specific teaching points.	“Ok. Then the last thing to tell you is just to make, sure you’re put [sic] it in correctly.” “The other thing that you should be aware of is how to put the drop in because drops are hard.”
Provider asked patient to demonstrate how to use eye drops	Patient demonstrates eye drop technique to provider.	“Um, why don’t you show me how you put it in? What do you do?”
Patient’s provider demonstrated how to use eye drops	Provider demonstrates eye drop technique to patient.	“You want to hold your head back put actually I’m going to put the top on I don’t want to put a drop in my eye now.” (Doctor then demonstrates how to use.)
Patient watched video about how to use eye drops	Provider has patient watch a video about how to administer eye drops correctly.	—
Patient received written information about how to use eye drops	Provider gives patient written materials (e.g., brochures) about how to administer eye drops correctly.	Patient: “I would like to know if there was any kind of reading material that I could have. That I could um find out about it.” Provider: “Ok. We’ll get you some.”