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Illustration of the CPAP therapy management pathway; The old and new protocols were applied on the historical control and intervention arms in this service improvement project. OSA = obstructive sleep apnoea; * This patient does not have a routine CPAP follow-up appointment but can still access the CPAP walk-in clinic or get in touch with the physiology department for any issues with the therapy; ** Compliant with unresolved OSA might require further investigation or medical review.
