Table 1.
UTAUT Determinant | Definition |
---|---|
Performance expectancy | “The degree to which an individual believes that using the system will help him or her to attain gains in job performance,” which encompasses mainly the functionalities of a technology. |
Effort expectancy | “The degree of ease associated with the use of the system,” which basically includes the dimension of perceived usability and complexity of use. |
Social influence | “The degree to which an individual perceives that important others believe he or she should use the new system”. |
Facilitating conditions | “The degree to which an individual believes that an organizational and technical infrastructure exists to support use of the system”. |