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. 2022 Mar 27;11(3):100623. doi: 10.1016/j.hlpt.2022.100623

Table 3.

Resources for telehealth evaluation design.

Resource Description
National Quality Forum (NQF) telehealth measurement framework final report (2017) [2] A report prepared by a multi-stakeholder committee that contains recommendations on various methods to measure the use of telehealth as a means of providing care. Includes a four-domain measurement framework that can serve to inform evaluation work on the impact of telehealth on the cost and quality of care and health outcomes.
2014 review article outlining practical approaches to telehealth evaluation [29] Reviews evaluation frameworks and common challenges in telehealth evaluation, presents case study for evaluation. Recommends a pragmatic, multi-method, multi-phase evaluation approach that is flexible and can be adapted to the characteristics and challenges unique to each telehealth program.
Queensland Health Evaluation Resource Guide (2016) [30] Comprehensive telehealth evaluation guide developed by the Department of Health in the State of Queensland, Australia. Provides guidance for project planning, design, data collection and analysis, and summarizes existing evaluation frameworks.
2003 synthesis of telehealth outcomes literature [31] A University of Calgary description of the Canadian National Telehealth Outcomes Indicator Project. Provides a synthesis of telehealth outcomes literature and a Telehealth Outcomes Development (TOD) model to guide the process. Appendices provide additional information regarding international health outcomes projects, and potential tools.
The Model for ASsessment of Telemedicine applications (MAST) [32] A 2012 paper presented MAST, a structure for telehealth assessment developed based on workshops and using existing models, consisting of seven domains: health problem and characteristics of the application, safety, clinical effectiveness, patient perspectives, economic aspects, organizational aspects, and socio-cultural, ethical and legal aspects.