• Organizationally, how are you (the Provider) doing in the midst of COVID-related impacts to care?

• Successes (What’s going well?)

• Challenges (What isn’t going well?)

• Is telemental health fully operational?

• Has your agency lost staff?

• Are you able to see clients? Is there a significant decrease in services provided?

• Are you still serving the same population?

• What have you been experiencing with client retention?

• What are you hearing from clients regarding accessing services?

• Do you think that the programs that are provided via telemental health are effective?

• What payment types do you accept?

• If Medicaid is billed, what are your experiences with billing and reimbursement since the pandemic?

• What evidence-based programs are you using?

• What supports are you receiving to implement these programs? What additional supports are needed?

• Are you interested in other Evidence-Based Programs?