Table 3.

Identified topics, questions, or needs during the workshop with the project group and empathy mapping of user persona Carina for different scenarios and how these were addressed in SWEPPE^a.

Scenario and identified topics, questions, and needs to consider in the development process			Addressed in SWEPPE
Being back at work
	Will I manage? Do I have the skills needed?	Goal setting, self-monitoring, and overview to support insights about one’s capacity.
	Will I get the support I need from the employer?	Identify support wanted from the employer and possibility to share with the employer.
	Manage balance between work and leisure.	Goal setting, self-monitoring, and overview for feedback.
	Find a daily routine.	Self-monitoring and overview.
	Learning new ways.	Library, self-monitoring, and overview.
	Apply strategies learned during rehabilitation.	Identify barriers to RTWb and strategies to handle them; self-monitoring.
Using SWEPPE
	How will SWEPPE help me RTW?	Overarching question guiding the general design of all the functions in SWEPPE.
	Using SWEPPE must be quick and easy.	General design of SWEPPE application as quick and easy to use and demanding low cognitive load.
	Difficult at first when I started.	General design of SWEPPE when creating and setting up a new account.
	Uncertain about what data the employer can see in SWEPPE.	General design of SWEPPE with easy access to information the user wants to share with the employer.
	Feeling guilty if not using SWEPPE every day.	Are data presented in the overview in a useful way even if data are missing?
	Proud and happy about her progress.	Design of overview for easy visualization of progress.

^aSWEPPE: Sustainable Worker Digital Support for Persons With Chronic Pain and Their Employers.

^bRTW: return to work.