Table 6.
Results from usability testing P1 and P2 with the persons with chronic pain and E1 with the employers. Data collection from assessment of task performance and questionnaires.
| Time points | Usability test: P1 persons with chronic pain (n=3) | Usability test: E1 employers (n=3) | Usability test: P2 persons with chronic pain (n=6) | |
| Task performancea, n (%) | ||||
|
|
Create an account | 3 (100) | N/Ab | N/A |
|
|
Set a goal | 3 (100) | N/A | N/A |
|
|
Review the action plan | 3 (100) | N/A | N/A |
|
|
Finish action plan settings | 3 (100) | N/A | N/A |
|
|
Register daily health status | 3 (100) | N/A | N/A |
|
|
Follow progress in the overview | 3 (100) | N/A | N/A |
| SUSc questionnaire, median (IQR) | ||||
|
|
SUS score pointd | 95 (94-98) | 88 (72-89) | 86.5 (77-94) |
| Employers perceived usefulnesse of receiving information, median (IQR) | ||||
|
|
About the employee’s work-related goal | N/A | 74 (58.5-83.5) | N/A |
|
|
About barriers for RTWf identified by the employee | N/A | 71 (61.5-85.5) | N/A |
|
|
About strategies identified by the employee | N/A | 46 (32.5-59.5) | N/A |
|
|
About support wanted from the employer | N/A | 73 (67.5-86.5) | N/A |
|
|
To follow the employee’s progress in a graph | N/A | 74 (70.5-87) | N/A |
|
|
From the library | N/A | 50 (31-62) | N/A |
|
|
To be reminded of using SWEPPEg | N/A | 100 (55-100) | N/A |
| Persons with chronic pains perceived usefulness of SWEPPE, median (IQR) | ||||
|
|
Setting a work-related goal and following the progress | N/A | N/A | 81 (53.3-92.3) |
|
|
Identifying barriers and strategies for RTW | N/A | N/A | 68 (53-90.5) |
|
|
Sharing information with the employer | N/A | N/A | 53.5 (28.3-60.8) |
|
|
Self-monitoring health aspects and getting an overview | N/A | N/A | 80 (56-88.3) |
|
|
Using the library | N/A | N/A | 60.5 (54-75.3) |
|
|
Asking questions and receiving answers from the coach | N/A | N/A | 47 (41.5-69) |
|
|
Getting reminders of daily self-rating of health aspects and weekly evaluation of goal fulfillment | N/A | N/A | 85.5 (70.8-95.8) |
aNumber of correctly completed tasks.
bN/A: not applicable.
cSUS: System Usability Scale.
dSUS score points range from 0 to 100, where higher scores represent better usability.
eRated on a visual analogue scale ranging from 0 (no support) to 100 (maximum support).
fRTW: return to work.
gSWEPPE: Sustainable Worker Digital Support for Persons With Chronic Pain and Their Employers.