Table 5.
Rationales | Description | Studies |
Usability | High behavioral user cost in accomplishing a task | [20,25,28,29,31,41,42,45,46,50-56] |
Technical issues | (A part of the) EHR or ancillary technology halting, crashing, or slowing down, hampering the EHR user in accomplishing a task | [20,25,28,31-33,43,44,51-53,55-61] |
Data presentation | Preferring a different data view (eg, visualization by means of charts or graphs rather than plain text) | [20,55,62] |
Patient data specificity | Needing to enter or request patient data with greater or lesser specificity than offered or enforced by the EHR | [20] |
Data integration (new) | EHR not providing or supporting the integration of patient data necessary for care delivery | [42,45] |
Enforced actions (new) | Avoiding or overriding actions enforced by the EHR (eg, bypassing the approval process of prescribing medication or using a different user account) | [29,43,48,54,63] |
Data quality (new) | Unavailability of data, disparity in data formats (eg, the same data being stored in multiple different formats in the EHR), lack of standardization, and information gaps in the EHR | [31,34-36,39,41,42,44,50,57,64-67] |
Interoperability (new) | Data not able to be exchanged between health care systems or institutions (eg, causing data to be unavailable at the right moment and time) | [44,50,54,56,64,65] |
aEHR: electronic health record.