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. 2022 Mar 15;24(3):e33046. doi: 10.2196/33046

Table 5.

Overview of rationales for the work system component EHRa system and related technology and related included studies.

Rationales Description Studies
Usability High behavioral user cost in accomplishing a task [20,25,28,29,31,41,42,45,46,50-56]
Technical issues (A part of the) EHR or ancillary technology halting, crashing, or slowing down, hampering the EHR user in accomplishing a task [20,25,28,31-33,43,44,51-53,55-61]
Data presentation Preferring a different data view (eg, visualization by means of charts or graphs rather than plain text) [20,55,62]
Patient data specificity Needing to enter or request patient data with greater or lesser specificity than offered or enforced by the EHR [20]
Data integration (new) EHR not providing or supporting the integration of patient data necessary for care delivery [42,45]
Enforced actions (new) Avoiding or overriding actions enforced by the EHR (eg, bypassing the approval process of prescribing medication or using a different user account) [29,43,48,54,63]
Data quality (new) Unavailability of data, disparity in data formats (eg, the same data being stored in multiple different formats in the EHR), lack of standardization, and information gaps in the EHR [31,34-36,39,41,42,44,50,57,64-67]
Interoperability (new) Data not able to be exchanged between health care systems or institutions (eg, causing data to be unavailable at the right moment and time) [44,50,54,56,64,65]

aEHR: electronic health record.