Table 1.

Summary of InfoKids functionalities per stage of consultation.

Stage	Functionality	Goal	User actions
Preconsultation	Creation of a user profile	Share securely patient information with the hospital.	Enter parent and child legal information (identity, postal address, insurance, etc) and health records.
Preconsultation	Tutorial	Inform how to use the app and how a consultation at the EDa takes place.	Browse the tutorial.
Preconsultation	Real-time visualization of ED waiting room occupancy	Assist in making decisions about the most appropriate time to consult at the ED.	Visualize occupancy and forecasts.
Preconsultation	Symptoms decision tree classifier	Help with the decision to consult and improve the patient experience.	Identify the symptoms and obtain advice on how to manage them.
Preconsultation	Guidance	Find the ED location (GPS).	Follow the GPS.
Per-consultation	ED already informed upon patient arrival	Anticipate the patient’s arrival.	Confirm departure.
Per-consultation	Symptoms, chronic illnesses, allergies, and usual treatments entered by the parent into the app are automatically communicated to the ED	Empower patient as warrantor of the quality of the administrative data stored in the clinical information system; reduce patient misidentification.	Enter the child’s administrative and personal data in the app beforehand; automated sending of this information at the time of announcement of departure to the ED by a simple click.
Per-consultation	Temporarily leave the ED while waiting for a scheduled consultation	Reduce the waiting time and improve the patient experience.	Accept the legal discharge document, allowing to temporarily leave the ED.
Postconsultation	Personalized diagnostic sheet	Improve therapeutic adherence and the patient experience.	Provide access to diagnostic and therapeutic follow-up.

^aED: emergency department.