| Limitations of existing technology |
CGs and PWMCs experienced various frustrations and difficulties using technology during or prior to the pandemic due to technological limitations. |
“Sometimes, you have a hard time hearing on Zoom . . . and it’s harder to focus. So you have to really focus on the screen.” [Louis, Mc, 47 years, CG] “Sometimes, he does text . . . he does have parkinsonism, where he does now have more motor issues, [and] it’s hard for him to tap on the phone.” [April, Fd, 62 years, CG] “People with memory loss can’t [usually] use a smartphone, and so, they’ve had to go to, like, a flip phone just because it keeps it simple . . . I get confused once in a while on the apps, but not too often.” [Lee, M, 77 years, PWMC]
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| Technological literacy |
CGs and PWMCs varied in how familiar they were using technology. |
“I have a newer cell phone, and it does more than what I can do . . . I’m not using everything that’s available there.” [Lily, F, 64 years, CG] “Lief was really very familiar with technology early on . . . he’s significantly lost his ability to navigate, with how rapidly changing technology has been.” [April, F, 62 years, CG] “I don't like apps and the security aspect of apps. I don't trust it . . . because I don't really understand it.” [Judy, F, 62 years, CG]
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| Dependence on CGs to use technology |
PWMCs varied in their level of dependence upon their CGs to use technology. |
“He is coming to me to help him with [the smart TV], which is okay. He's not as frustrated with asking for help as he used to be, but that's a thing that sometimes creates anxiety.” [Lily, F, 64 years, CG] “Charles sometimes gets frustrated at the new technologies. I have to keep helping him with it.” [Annmarie, F, 73 years, CG] “I might have to have instructions, but if I use it enough, it’ll go.” [Charles, M, 77 years, PWMC]
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