Table 3.
Digital interventions to address mental health needs: satisfaction among U.S. college students.
| Category | Na | Meanb | (SD) |
|---|---|---|---|
| Telehealth counseling/therapy | 65 | 3.78 | 0.94 |
| Text communication with counselor (messaging, chat) | 32 | 3.66 | 1.00 |
| App for physical health | 124 | 3.66 | 0.86 |
| App for general mental well-being | 108 | 3.61 | 0.94 |
| Digital peer-to-peer support group | 7 | 3.57 | 0.78 |
| App for specific mental health problem | 34 | 3.50 | 0.96 |
| Psycho-education material (e.g., Mayo Clinic, YouTube) | 76 | 3.37 | 0.96 |
| Questionnaires for mental health | 109 | 3.34 | 0.75 |
| Text-messaging therapy service (e.g., Talkspace) | 15 | 3.33 | 0.90 |
| Website connecting with services (e.g., 211.org) | 20 | 3.25 | 1.02 |
| Crisis text line service | 17 | 3.24 | 1.20 |
| Self-help program w. brief coach support | 22 | 3.13 | 0.99 |
| Mental health chatbot | 6 | 2.33 | 1.21 |
Note. 112 respondents provided an overall DMHI satisfaction rating and were removed from analyses.
Five-point Likert scale, from “1 = Very unsatisfied”, to “5 = Very satisfied”.
a
Number answering the question by type of DMHI.
b
Mean satisfaction scores for DMHIs were calculated based on ratings for previous/current DMHI use.