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Category distribution over stories
| Category | % of stories in the corpus * |
|---|---|
| Quality of non-clinical services | 45.87% |
| Patient satisfaction | 36.72% |
| Communication | 23.54% |
| Human aspects of healthcare experience | 7.61% |
| Clinical quality of services | 5.47% |
*The sum of the ratios does not add up to 100% because some categories are represented by several topics
