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. 2022 Mar 30;33(6):375–385. doi: 10.1136/bmjqs-2021-014382

Table 2.

Performance of binary NHS 111 triage (ambulance or urgent assessment 4 hours or less) for composite outcome (death or organ support)

Adverse outcome up to 30 days (3%, 2.8%–3.2%)
Whole study period
N=40 261 Adverse outcome No adverse outcome
Ambulance/Urgent assessment 890 15 035 Sensitivity 74.2% (71.6%–76.6%)
Positive predictive value
5.6% (5.2%–6%)
Self-care/Non-urgent assessment 310 24 025 Specificity 61.5% (61%–62%)
Negative predictive value
98.7% (98.6%–98.9%)
Adverse outcome up to 30 days (3.1%, 2.9%–3.2%)
NHS triage pathways 19.3.3/4/5/7 (18 March 2020 to 2 June 2020)
N=36 124 Adverse outcome No adverse outcome
Ambulance/Urgent assessment 807 13 079 Sensitivity 73.2% (70.4%–75.7%)
Positive predictive value
5.8% (5.4%–6.2%)
Self-care/Non-urgent assessment 296 21 942 Specificity 62.7% (62.1%–63.2%)
Negative predictive value
98.7 (98.5%–98.8%)
Adverse outcome up to 30 days (2.4%, 1.9%–2.9%)
NHS triage pathways 19.3.8/9 (2 June 2020 to 30 June 2020)
N=4137 Adverse outcome No adverse outcome
Ambulance/Urgent assessment 84 1957 Sensitivity 85.7% (76.9%–91.7%)
Positive predictive value
4.1% (3.3%–5.1%)
Self-care/Non-urgent assessment 14 2082 Specificity 51.5% (50%–53.1%)
Negative predictive value
99.3 (98.9%–99.6%)

NHS, National Health Service.