Table 8.

The survey of patient’s satisfaction

question	reconciliation (means ± SD)	Control (means ± SD)	p
1. Health information materials were effective	8.9 ± 3.3	8.5 ± 4.3	0.071
2. The operating room staff were caring and attentive to my needs	9.3 ± 2.1	7.5 ± 2.6	0.092
3.After my surgery, pain was kept at a level that was acceptable to me	8.4 ± 1.8*	6.2 ± 1.8	0.035
4.After my surgery, if I experienced nausea or vomiting, it was kept to a level that was acceptable to me	8.9 ± 2.1*	6.7 ± 4.6	0.043
5.After my surgery, I was able to get my questions answered adequately by members of the healthcare team	7.6 ± 2.5	7.4 ± 3.2	0.931
6.The surgical unit staff were caring and attentive to my needs	8.8 ± 2.1	8.1 ± 4.2	0.056
7.I received enough information to care for myself and felt ready to go home when I was discharged	9.7 ± 1.8*	7.7 ± 1.6	0.042
8.After discharge, I knew whom to contact if I had a question or concern	7.9 ± 3.7	7.8 ± 2.4	0.326
9.My surgical experience matched what I understood it would be	7.4 ± 1.2	7.1 ± 1.8	0.671
10. I was satisfied with the quality of the care I received	8.6 ± 2.4	7.2 ± 1.6	0.608

^*p < 0.05 compared with control